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Following Microsoft’s announcement to reduce support for Internet Explorer 11 even further, along with their recommendation to switch to Microsoft Edge, we, too, have now decided not to support this browser any longer. This was a conscious decision, on the one hand in order to protect you and your data, and on the other to ensure that we can implement new technologies that Internet Explorer 11 does not support.

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Returns

The item I ordered has arrived in a damaged/worn condition – what should I do?

All items are checked for quality by our employees before shipment.
Should you nevertheless receive an item that is damaged, then we encourage you to contact us with your complaint. Please contact our customer service team or use the contact form.

Please use the return label enclosed with your shipment when returning goods. If you do not have this to hand, our customer service team will gladly help you further.

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Contact and help

Do you have any other questions or do you need individual assistance?
If so, please get in contact with our customer service team:

Email
00800-96537546
00800-WOLFSKIN
Live-Chat
Free hotline: Mon-Sa 08:00-20:00 (CET)
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Contact & feedback
Email
Help-FAQ
00800-96537546
00800-WOLFSKIN
Live-Chat
Free hotline: Mon-Sa 08:00-20:00 (CET)